FREQUENTLY ASKED QUESTIONS

COMMON INFORMATION REQUESTED BY OUR CLIENTS

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Do I need to complete a pre-exercise questionnaire?

Yes, this is mandatory for all first time class members. We need to be aware of your health and fitness levels and any prior injuries or conditional limitations in order to tailor your class and monitor you accordingly

I’m not always at a computer, how else can I book in? ..Yes we have an App!

As we’ve partnered with Mind Body to securely manage your bookings and personal information, we now have our own mobile App available to download on to your mobile phone or tablet computer. Our website contains the essential information you need to know and links to FREE downloads via iTunes and Google Play. It’s as simple as installing the app on your device and registering using your same Dynamic Pilates login email address. It’s never been easier, you’re officially out of excuses! Click here for more details and setup instructions

How do I find a studio? Where can I park?

Manly Studio
Immediate street parking is available in Raglan Street, Pittwater Road, Kangaroo Lane, Denison Street or Whistler Street. There is also a multi-story council car park located a further block down Whistler Street heading towards Manly Wharf. Click here to find us on Google Maps

Crows Nest Studio
Immediate street parking is available on the Pacific Highway (outside morning peak traffic hours), Willoughby Road, Shirley Road, Alexander Street or Hume Street. There are also two multi-story council car parks located a further block away in Holtermann Street and near the Fire Station on Shirley Road . Click here to find us on Google Maps

Glebe Studio
Immediate street parking is available directly outside the studio on Glebe Point Road or in adjoining St Johns Road, Mitchell Street, or in parts surrounding Bridge Road. Click here to find us on Google Maps

Sydney CBD Studio (Dymocks Building)
Limited street parking or option to use public parking stations in and around Pitt, King, Bond and York Streets. However most people prefer to take public bus or train transport services. The closest stations are Town Hall and Wynyard. Click here to find us on Google Maps

What if I’ve never done Pilates before?

Don’t worry you’re not alone as we always have new clients in our Beginner classes. Prior to the start of class, our instructors confirm any new participants and ensure they’re given an overview of the Reformer machine and how to use it. Furthermore in any of our classes our instructors always demonstrate each exercise, be it Reformer or Barre, to participants as this is key to correct workout posture and results. For new clients we recommend our Dynamic Beginners class where you will be introduced to Pilates postures, breathing techniques and correct muscle engagement in an environment suited to those with little to no prior experience. You’ll even find some of your fellow classmates like to discuss and share their initial thoughts and experience – an ice breaker for your next class! More information on our classes can be found here

When should I arrive? What should I do once I arrive?

You should arrive anytime ahead of the class start time but we suggest you arrive a minimum of five minutes early. This will give you enough time to check-in, take off your shoes, get changed, chat to your instructor or get to know the other people in the class, or warm up with a few stretches. Although sometimes it can’t be helped but showing up late is disruptive to the class and is unfair on participants. If you are unavoidably late, settle in as quickly and quietly as possible, your class instructor will help where they can

If there is a class prior, you are welcome to make yourself comfortable in our studio reception areas. Once the prior class has finished you are welcome to setup your Reformer or Barre workout area and ready any equipment props you may need during class

Remember to leave your shoes, clothes and personal belongings in the pigeon holes or side of the studio and out of the way of equipment and direct workout areas. Please turn off your mobile phone or put on silent mode

What do I need to wear?

We recommend you wear comfortable gym attire or your preferred workout clothing. For hygiene purposes we require all participants to wear socks during their Reformer class. We also sell our own branded Pilates Sticky Socks for $15 (socks with small rubber grip dots on the sole to prevent slipping) that improve your feel on the Reformer machine and studio floor during Barre classes enhancing your overall balance and stability during workouts. For more information on our Pilates Sticky Socks click here

Change rooms and toilets are provided but no showers. Personal belongings can be stored in the provided pigeon holes or to the side of the studio but we encourage you to leave your valuables at home or in the car

What do I need to bring?

We recommend you bring a water bottle to re-hydrate, typically we find members bring the stainless steel or BPA-free plastic types. We provide free cups along with dispensed cold and room temperature filtered water on all of our floors where you can re-fill your bottle/cup at any stage

Leave your valuables at home or in the car. If you do need to bring your phone, please turn it off or to silent mode and leave it stored away with your other belongings

Last but not least, bring your smile! We love our positively uplifting and vibrant workout environment and want you to enjoy your time with us, while leaving all your daily stress and worries outside!

What are the general front door access hours in the Dymocks Building?

The Dymocks Building is a mall unto itself full of fun and interesting retail shops. As a result Dymocks operate a strict general front door access policy to regulate pedestrian traffic and ensure the safety and security of its patrons

Monday:                7:00am – 7:00pm
Tuesday:                7:00am – 7:00pm
Wednesday:          7:00am – 7:00pm
Thursday:              7:00am – 9:00pm
Friday:                    7:00am – 7:00pm
Saturday:               7:00am – 4:30pm
Sunday:                 Closed
Public Holidays:   Closed

Please ensure you arrive with time to spare should you be scheduled into a class adjacent to the general access hours ceasing for the day. If you arrive late/after this time then you will not be permitted into the Building and forfeit your class as a result

Do I need to book online?

Yes, our system is completely online – we use Mind Body to manage our class booking system. All our clients create their own individual Mind Body login profile and book into their classes through our website. This enables us to securely store your personal details and to manage the number of participants in each class. To book, click here, or if you have any questions you can always contact us.

NOTE: Mind Body uses a company called Ezidebit to process Direct Debit and Credit Card payments. Ezidebit accept Visa and MasterCard payments along with payment transfers from recognised Australian Banks. Members will see ‘EZIDEBIT‘ on their bank statement with the date the payment is taken. Members will also see the Ezidebit Debit Arrangement Terms during the new member registration process with Mind Body.

Do I need to be flexible for Pilates?

Just as we all look different to one another, we all have different length hamstrings and ranges of flexibility. Someone with tight hamstrings can partake in our classes just as much as someone who can put their head on their knees! Each participant is able to complete the same exercise and within their range of movement, the idea is that through attending more classes with us, our Pilates Method will lengthen, strengthen and enable a long, leaner you!

What’s the difference between Mat Pilates, Studio Pilates, Barre Pilates and Reformer Pilates?

Traditional Pilates is focused on building strength without bulk while also improving flexibility and agility and helping to prevent injury. Its main focus is on correct posture, controlled breathing, core strength and flexibility. Dynamic is defined as energetic or forceful, something in constant change or motion. The classes offered by Dynamic Pilates Australia are undertaken on either the Pilates Reformer machine, Barre apparatus, Ladder Barrel, Cadillac or Wunda Chair.

  • Reformer machines take your workout to the next level by providing additional resistance to your normal routine, on top of the same or similar techniques found in traditional Pilates, rapidly increasing tone, strength and flexibility.
  • Barre Pilates is a combination of the benefits found in traditional Pilates, ballet and yoga, this new age and contemporary adaptation has been designed to give you an alternative total body workout, burning fat and improving tone and flexibility.
  • The Ladder Barrel challenges core stability and strength for every Pilates enthusiast. This piece is designed for serious core conditioning and to increase flexibility and mobility.
  • The Cadillac, a 6 feet tall apparatus, appears like a four post bed and has all the bells and whistles required for an alternate, anti-gravity workout that features leg springs, arm springs, fuzzy loops to hang from, a push-through bar to stretch out and even a trapeze!
  • The Wunda Chair simply consists of a seat and a pedal with connected springs that cater for adjustment of resistance, suiting any need from post-rehabilitation to athletic conditioning.

Our Crows Nest and Glebe studios offer Reformer and Barre Pilates, while our Manly and Sydney CBD studios offer Reformer and Studio Pilates. Our Manly studio also hosts BASI Instructor Training. Private and Semi-Private sessions are available at all four studios utilising some or all of the before-mentioned equipment.

How old do I need to be to participate in a Studio, Reformer or Barre Pilates class?

There isn’t a maximum age to participate in our classes but we recommend no younger than 16 years old unless accompanied by a parent or guardian

How many times a week should I attend?

We recommend 2-3 times per week on average to give yourself the greatest opportunity to maximise results, or if you can only attend once a week that’s better than nothing at all. Like anything, the more you practice the sooner you will see those results! A consistent approach to your Pilates is the key!

Can I bring a friend or family member?

Of course! We love meeting new faces and introducing everyone to Pilates – the more, the merrier! But just be sure to check class availability online or call first if you plan to bring a friend or family member, we’d be sad if they had to sit on the sideline and watch!

We love to give back to our members so if you enjoy our classes, spread the word!

How much is a class?

Prices vary depending on our Reformer or Barre classes, Private or Semi-Private Sessions. We also find everyone has different needs for their weekly Pilates workouts. We recommend you browse our Prices page to see what option suits you best

Can I pay upon arrival?

We run a cashless system in our studios to keep things easy in the modern day. If you’re a new client, please register via our website with Mind Body, our secure client and booking management system, and pay for your first class online. Existing clients can login and purchase classes and session packs via our website. Any further questions please contact us

What if I have an injury or condition?

This won’t be an issue. By including these details on your pre-exercise questionnaire and by policy our instructors asking participants prior to the start of any class, we’ll be able to tailor your workout to suit your injury or condition, often substituting an exercise posture with an alternative. An alternative doesn’t necessarily mean you’re missing out, it allows you to work a supplementary muscle group instead, giving you the same effective results. If you have less range of motion then do less to avoid exacerbating the problem, and remember there is always a solution for you but listen carefully to your body as it is your best judge, so don’t overexert yourself and always workout within your means

What is Ezidebit and how does it work?

Ezidebit is the Australian company that we use to process Direct Debit and Credit Card payments. Ezidebit accept Visa and MasterCard payments along with payment transfers from recognised Australian Banks.

Members will see ‘EZIDEBIT‘ on their bank statement with the date the payment is taken.

Members will also see the Ezidebit Debit Arrangement Terms during the new member registration process with Mind Body, the secure Customer Records and Financial Management System affiliated with Ezidebit being used by Dynamic Pilates

Can I get changed at the studio?

Absolutely. Our Manly studio has two separate change rooms and an ample sized bathroom, while our Crows Nest studio has a single change room and an ample sized bathroom for you to get changed in. Meanwhile our Glebe studio has shared toilet facilities within the retail complex with multiple options available, and our Sydney CBD studio is located adjacent to the shared toilet and change room facilities on the same level in the Dymocks Building. No studio has shower facilities but our clients find they don’t need one after class. You may leave your clothes and personal belongings in the provided pigeon holes or off to the sides of the studio but we encourage you to leave your valuables at home or in the car.

What do I need to do upon completion of my class?

We operate clean and hygienic studios and require class participants to spend a few minutes wiping down their Reformer machine (and any equipment used) with the anti-bacterial wipes provided in the wall dispensers. On the Reformer machine place straps back onto their holders, tension springs disengaged, foot bar up, headrest down and any equipment placed neatly underneath ready for next use. We like to know that clients leave their equipment just as they would expect to find it. You may also wish to stay back and discuss your Pilates with your instructor (time permitting), or chat with your fellow classmates and lock in plans for future classes.

Lastly, have a sip of water to re-hydrate and cool down. Reflect on the invaluable workout you’ve just completed and identify focus areas for next time!

What do the inside of the studios look like?

Manly Studio
Click here to see inside our first, stylish and plush Manly Beach studio, featuring Reformer and Studio Pilates as well as BASI Instructor Accreditation

Crows Nest Studio
Our second studio in Crows Nest contains two brand new levels – Reformer on the ground level and Barre in the basement

Glebe Studio
Our third studio in the hip and funky area of Glebe – Barre in the front studio and Reformer in the back studio

Sydney CBD Studio (Dymocks Building)
Our fourth studio in the centre of Sydney’s bustling Central Business District – interior photo tour coming soon, watch this space!

Tell me about the Mum’s & Bub’s class?

Mum’s love to bring their beautiful babies along to our Mum’s & Bub’s class at our Manly & Crows Nest studios. We do suggest to our mum’s they bring a blanket for their baby to lie on and perhaps a small toy for them to play with while the class is running, even better if they’re sleeping for the duration of the class. Prams are welcome inside the studio and can be left at the front/side of the class. Should your baby require seeing to during a class then this determines how much of a workout you’ll receive, its normal for our mum’s to be juggling both! If your baby needs changing, feeding, settling or putting to sleep, we understand its your responsibility to attend to their needs, and you’re welcome to do all of this within the studio and encourage you to join back in when you can

We love seeing Mum’s to get back into their fitness but only once given the ‘all clear’ from their GP/Dr. If you’re not sure when to get back into Pilates please consult your GP/Dr prior to booking in as Dynamic Pilates cannot be held responsible for this decision or any injuries sustained should they arise (and we’re proud to say no injuries to date!)

The current way for you to join a Mum’s & Bub’s class is to get a group of new mums together and we will charge a flat fee of $130 per class, so the more who join, the more you save!

Is there child minding available?

Currently only our Manly studio has child minding available, located directly upstairs inside Plus Fitness. Price is $5/hr, bookings not required. Mon-Fri 10am only. Unfortunately child minding is not available at our Crows Nest, Glebe and Sydney CBD studios.

What if I’m pregnant, can I still take Pilates classes?

Good news, yes you can! Reformer Pilates can be undertaken by anyone with prior experience up until the end of the 1st Trimester. We offer both Pre & Post Natal classes which are highly recommended through your 2nd and 3rd Trimester. Barre Pilates can be undertaken throughout the entire pregnancy. We find many women transition from Reformer to Barre at the start of their 2nd Trimester to help maintain their fitness levels while pregnant

For an expecting mother, the benefit of Pilates during pregnancy increases pelvic floor activation and strengthens the surrounding muscle areas to support pelvic stability, also improving flexibility and greater body awareness leading up to the special day! Our expert instructors in Pre & Post Natal will be invaluable throughout your journey, please contact us to discuss your needs individually so we can guide you accordingly

Can I still attend classes when my baby starts to crawl?

Once your baby starts to crawl, it will be difficult to keep an eye on your little mover! We recommend finding a babysitter to suit your workout schedule or if attending our Manly studio, using the child minding facility at Plus Fitness directly upstairs; however this is only available Mon-Fri at 10am and costs $5. Unfortunately child minding is not available at our Crows Nest, Glebe and Sydney CBD studios.

Is there a cancellation policy? What if I don’t show up to a class I have reserved a place for? Or what if I’m running late?

If you plan to cancel your booking we require 18hrs notice to avoid you incurring a $10 late cancellation fee. Also if you don’t show at all then you forfeit your session and will not be refunded. Our morning and evening classes are in high demand and often have a waiting list, so it’s important you plan your busy schedule around your workout routine. Note that if you are running late and haven’t notified us and the class has started we will offer any available places to wait-list members who are in attendance, thus cannot guarantee your spot will be available once you arrive

Can I attend classes on a casual basis?

Yes. Aside from offering session packs you can attend all our Reformer and/or Barre classes casually. We recommend new clients purchase our current offer of 2 Classes for $20 for their initial introductory experience. Please see our Prices page for further information on casual rates and discounted session packs

What if I can’t make it to the Beginners class?

We schedule many Beginners’ classes in our Crows Nest, Manly, Glebe and Sydney CBD studios. From time to time we run a FREE 30min class covering basic principles and technique. The FREE class is a great opportunity for new clients to gain extra learnings and perfect your technique. Contact us here for more information

What’s involved in the 30 Day Challenge?

There’s so much to tell! We’ve designed our 30 Day Challenge from the ground up and we know it Guarantees Results! On average participants lose 30cm’s across 9 combined target body areas and our record to date is over 60cm’s! We have a blog located here that outlines the components of the Challenge and also includes two testimonials; one from a winning ‘Challenger’ and another from one of our instructors who wanted some extra discipline! If you’re after dramatic results in a short amount of time this is the Challenge for you! For more information on everything you need to know see our 30 Day Challenge page here

What if I want to have a Private or Semi-Private session with an instructor outside of the usual group classes?

We know we offer an incredible range of classes to our clients but sometimes they simply want a Private or Semi-Private session with an instructor to fine tune their techniques and improve their postures. Our Private or Semi-Private sessions are expertly tailored direct to your needs so it’s important you phone us to discuss beforehand, this way we can align the right instructor with you. Further information can be found here

I’m interested in the 2 Classes for $20 new member intro special?

This new member offer is incredible value – a must for any Pilates newcomer, and a great way to get your first taste of Reformer, Barre or both!

Here’s how it works:

  1. Simply register and purchase online
  2. Book into your first class using your 2 Classes for $20 new member intro special
  3. Finally ensure you book into your second class within the same week to avoid expiry. For example if you booked into your first class on a Monday then you will need to book in to take your second class on or before the coming Sunday

Things to remember:

  • Classes can be taken in either Barre, Reformer or both on offer at our studios
  • If you’re new and registering, you will need to purchase the 2 Classes for $20 special before purchasing any other packs or the 30 Day Challenge
  • As per our T&C’s any class not used within the 7 days will be forfeited and not refunded
  • Only one 2 Classes for $20 special per member

To purchase this great offer click here! Or if you have any further questions contact us

How does our Weekly Membership work?

Includes our Reformer Pilates, Barre Pilates or both! Limited to one class per day throughout all our studio locations. It’s a direct debit membership where you have the flexibility of choosing your desired start date, after which future renewal payments are taken 7 days after the last payment. With our Weekly Membership you can only ever book classes 7 days in advance inclusive, for example if you selected this membership on a Sunday then you will only be able to book classes up to the coming Saturday

T&C’s:

  • Minimum one month commitment
  • Commitment is on going and doesn’t expire
  • Cancellation is required in writing four weeks in advance
  • Can be put ‘on hold’ with one week notice upon being notified in writing (on hold period is minimum two weeks). $10 administration fee applies

For further information on our Prices click here

Is Dynamic Pilates affiliated with a Health Fund? Are we recognised by an Industry governing body?

Yes. Dynamic Pilates is registered with NIB only. We are also recognised by Fitness Australia and meet their stringent industry guidelines to ensure a safe and professional workout environment for our clients. We are working at the moment on being recognised by many of the Australian Private Medical insurance providers.

Still have a question?

We’re here to help and if you need to contact us about anything feel free to do so via Telephone, Email or our Facebook page. Alternatively drop us a message via our website